Website Care & Support Plans

Ensure your site runs smoothly by signing up to one of our website care & support packages.

Keep Your Site Running Smoothly

Taking out a care and support plan for your website is a wise decision that ensures your online presence remains secure, up-to-date, and hassle-free. With regular backups, you can safeguard your valuable data and restore it swiftly in case of any mishaps, whilst security and malware scans protect your website from threats.

Affordable Website Support & Care

You may Pay As You Go (PAYG), but our website care and support upfront payment block plans are tailored to meet the specific needs of businesses like yours.

We offer a range of plans to suit your budget and requirements.

Pay As You Go (PAYG) Support

Flat rate : $110.00/hr

(charged in 15min. increments)

Foundation Support (3 hours)

$300.00

10% discount (Valid for 24 months)

Standard Support (5 hours)

$470.00

15% discount (Valid for 24 months)

Extended Support (10 hours)

$905.00

17.5% discount (Valid for 24 months)

Regular Website Backups

Unexpected incidents, such as as server failures, hacking attempts, or accidental content deletion can occur. With our backup solutions, you can rest easy knowing that your website's data, files, and configurations are securely stored and can be quickly restored in the event of any unforeseen issues

We offer a variety of backup solutions to fit your needs, including daily, weekly, and monthly backups. We also offer off-site backups, which are stored in a secure location, so you can be sure that your data is safe even in the event of a disaster.

Security & Malware Scans

Keeping your website secure is essential for protecting your visitors and your business. Our team of experts will regularly scan your website for security threats and malware. If we find any problems, we will work quickly to fix them so that your website is safe and secure.

We also offer a variety of security features, such as firewalls and intrusion detection systems, to help protect your website from attack.

Performance Optimisations

A fast and responsive website is essential for delivering an exceptional user experience and achieving higher search engine rankings. Our website care and support services encompass performance optimisations to ensure that your website loads quickly and efficiently.

We analyse various factors that can impact performance, such as server configurations, image optimisation, caching mechanisms, and code optimisations. By implementing these performance enhancements, we help maximise your website's speed, responsiveness, and overall performance.

Technical Support

Technical issues can arise unexpectedly, causing disruptions to your website and impacting your online presence. Our website care and support services include prompt and reliable technical support to address any challenges you may encounter.

Our team will assist you with troubleshooting, resolving errors, and providing guidance on various technical aspects. We strive to minimise downtime and ensure that your website operates smoothly, allowing you to focus on your business goals while we handle the technical complexities.

WordPress, Theme & Plug-in Updates

If your site is built with WordPress it needs close monitoring for updates causing conflicts between the core code, theme and plug-ins used on the site.

Updates are released regularly to enhance performance, address security vulnerabilities, and introduce new features. We carefully evaluate each update's compatibility, ensuring that your website's design and functionality remain intact while taking advantage of the latest improvements.